Hot Topic: Retailing Basics

From Expo West 2008:
Building Community in Your Store
Speaker(s): Armando Porras, Kevin Edberg, Michael Kanter
Audio Recording: Building Community in Your Store (mp3)

Retailer Idea Exchange
Speaker(s): Bill Crawford, Cheryl Hughes, Deborah Craig, Jane Drinkwalter, Rick Moller
Audio Recording: Retailer Idea Exchange (mp3)

BACK TO THE FUTURE-Retail growth tips for tomorrow- TODAY!
Speaker(s): Danny Wells
Audio Recording: BACK TO THE FUTURE-Retail growth tips for tomorrow- TODAY! (mp3)

Leveraging Interactive Shopper Marketing to Drive Sales
Speaker(s): Sky Lininger JR
Audio Recording: Leveraging Interactive Shopper Marketing to Drive Sales (mp3)

Retail Co-Op Advertising – The Facts, The Fantasy, The Fun
Speaker(s): Bill Crawford
Audio Recording: Retail Co-Op Advertising – The Facts, The Fantasy, The Fun (mp3)

Greening the Natural Grocer: Tools for Sustainability
Speaker(s): David Jaber, kathy Larson, Thomas Dziki
Audio Recording: Greening the Natural Grocer: Tools for Sustainability (mp3)

From Expo East 2007:
Retailer Workshop: Art of Giving Great Service with Zingerman's ZingTrain
Speaker(s): Maggie Bayless
Presentations and Ancillary Materials: Bayless Presentation (PDF)
Audio Recording: Retailer Workshop: Art of Giving Great Service with Zingerman's ZingTrain (mp3)

Retailer Workshop: Hot Topics- Cultivating Valuable Broker Relationships
Speaker(s): Bill Crawford, Monique McCurdy
Presentations and Ancillary Materials: Crawford & McCurdy Presentation (PDF)
Audio Recording: Retailer Workshop: Hot Topics- Cultivating Valuable Broker Relationships (mp3)

Retailer Workshop: Hot Topics- Organic Retailer Training Speaker(s): Mark Mulcahy, Shannon Szymkowiak
Presentations and Ancillary Materials: Mulcahy & Szymkowiak Presentation (PDF)
Audio Recording: Retailer Workshop: Hot Topics- Organic Retailer Training (mp3)

Retailer Workshop: Hot Topics- People Power: Keys To Effective Human Resources Practices
Speaker(s): Nancy Hoopes
Presentations and Ancillary Materials: Hoopes Presentation (PDF)
Audio Recording: Retailer Workshop: Hot Topics- People Power: Keys To Effective Human Resources Practices (mp3)

Retailer Workshop: On The Front Lines- Sales & Merchandising
Speaker(s): Rick Moller, Tim Blakley, Janie Hazelton, Michael Kanter, Gordon Hagedorn, Matt Dwyer
Presentations and Ancillary Materials: Moller Presentation (PDF)
Presentations and Ancillary Materials: Gordon Hagedorn, Matt Dwyer Presentation (PDF)
Audio Recording: Retailer Workshop: On The Front Lines- Sales & Merchandising (mp3) Part 1
Audio Recording: Retailer Workshop: On The Front Lines- Sales & Merchandising Part 2 (mp3)
Audio Recording:Retailer Workshop: On The Front Lines- Sales & Merchandising Part 3 (mp3)

Retailer Workshop: Behind The Scenes- How To Run Your Business Better Speaker(s): Bill Hargis, Clifford Ginn, Jay Jacobowitz, Debby Swoboda
Audio Recording: Retailer Workshop: Behind The Scenes- How To Run Your Business Better Part 1 (mp3)
Audio Recording: Retailer Workshop: Behind The Scenes- How To Run Your Business Better Part 2 (mp3)
Audio Recording: Retailer Workshop: Behind The Scenes- How To Run Your Business Better Part 3 (mp3)

Retail Workshop Closing Speaker: Michelle Long on Sustainability and Your Community
Speaker(s): Michelle Long
Audio Recording: Retail Workshop Closing Speaker: Michelle Long on Sustainability and Your Community (mp3)

Marketing Wellness: Strategies for Retail Success
Speaker(s): Skye Lininger Jr
Audio Recording: Marketing Wellness: Strategies for Retail Success (mp3)

Mastering Customer Retention
Speaker(s): Danny Wells
Audio Recording: Mastering Customer Retention (mp3)

Educating New Organic Eaters
Speaker(s): Amy Barr, Byron Freney, Nora Pouillon, Shannon Szymkowiak
Audio Recording: Educating New Organic Eaters (mp3)

From Expo West 2007:
Educating Your Customers: Practical Guidance on Supplements and Integrated Medicine 
Speaker(s):  Elson Haas MD, Pam Tarlow Pharm.D 
Presentations and Ancillary Materials: Haas Presentation (PDF), Tarlow Presentation (PDF)
Audio Recording: Educating Your Customers: Practical Guidance on Supplements and Integrated Medicine (mp3)

Marketing Wellness: Strategies for Retail Success 
Speaker(s):  Schuyler Lininger Jr, DC
Audio Recording: Marketing Wellness: Strategies for Retail Success (mp3)

Achieving Critical Mass - Pulling Together Key Elements for Retail Success
Speaker(s): Bill Crawford MS 
Presentations and Ancillary Materials: Crawford Presentation (PDF)
Audio Recording: Achieving Critical Mass - Pulling Together Key Elements for Retail Success (mp3)

Mastering Customer Retention 
Speaker(s): Danny Wells
Audio Recording: Mastering Customer Retention (mp3)

Roundtables with the Experts: Nuts, Bolts and Nuance for Successfully Managing Your Business
Speaker(s): Bill Crawford MS, Bill Hargis, Cheryl Hughes, Debby Swoboda, Jane Drinkwalter, Jay Jacobowitz, Jon Fiume, Mark Mulcahy, Sharret Rose
Audio Recording: Roundtables with the Experts: Nuts, Bolts and Nuance for Successfully Managing Your Business (mp3)

From Expo East 2006:
Retailer Workshop: A Global Look at Buying, Selling and Merchandising for Your Store
Speaker(s): Jay Jacobowitz, Laurie Demeritt
Presentations and Ancillary Materials: Demeritt Presentation (PDF)
Audio Recording: Retailer Workshop: A Global Look at Buying, Selling and Merchandising (mp3)

Retailer Workshop: Keys to Retail Success in Frozen Food, Prepared Food, Produce, Food Service
Speaker(s): Mark Mulcahy, Steve Petusevsky
Audio Recording: Retailer Workshop: Frozen Foods (mp3)

Retailer Workshop: Keys to Retail Success in HABA and Supplements
Speakers(s): Michael Hoffman, Michael Kanter
Audio Recording: Retailer Workshop: HABA (mp3)

Retailer Workshop: Keys to Retail Success in Bulk & Packaged Grocery, Non-Food, General Merchandise
Speaker(s): Ken Erickson
Audio Recording: Retailer Workshop: Bulk & Package General Merchandise (mp3)

Retailer Workshop: Idea Exchange - Roundtables
Speaker(s): Mary Catapano
Audio Recording: Retailer Workshop: Idea Exchange (mp3)

Retailer Workshop Effective Leadership with Jim Autry: Cultivating the New Workplace
Speaker(s): Jim Autry
Audio Recording: Retailer Workshop: Effective Leadership (mp3)

From Expo West 2006:
Keys to Merchandising: Personal Care, Produce and Grocery
Speaker(s): Chris Buckler, Mark Mulcahy, Melanie McIntosh, Michael Hoffmann
Audio Recording: Keys to Merchandising, part 1 (mp3) Keys to Merchandising, part 2 (mp3)

Understanding Distributors & Brokers
Speaker(s): Bill Crawford MS, Jack Brown, Monique McCurdy
Audio Recording: Understanding Distributors and Brokers (mp3)
Presentations and Ancillary Materials: Distributors and Brokers (pdf)

From Expo East 2005:
Retailer Biz 101:Retail Math- Understanding Pricing Strategies, Discounts, and Margins in Your Store (New Hope Seminar)
Speaker(s): Bill Crawford
Presentations and Ancillary Materials: Retail Math Presentation (pdf)
Audio Recording: Retail Math 101 (mp3)

From Expo West 2005:
Biz 101: Overview - Independent Retailers (New Hope Seminar)
Speaker(s):Bill Crawford, MS
Presentations and Ancillary Materials: Crawford Presentation (pdf)
Audio Recording: Independent Retailers, part 1 (mp3), Independent Retailers, part 2 (mp3)

Biz 101: Using Store Technology to Create Efficiency and Increase Sales (New Hope Seminar)
Speaker(s):Jeff Andrews; Richard Calio; Schuyler W. Lininger, Jr, DC; Danny Wells; David Williams
Presentations and Ancillary Materials: Calio Presentation (ppt)
Audio Recording: Using Store Technology, part 1 (mp3), Using Store Technology, part 2 (mp3)

Biz 101: Creating a Positive Workplace Culture (New Hope Seminar)
Speaker(s):Carolee Colter
Presentations and Ancillary Materials: Colter Presentation (doc)
Audio Recording: Creating a Positive Workplace Culture (mp3)

Super Retailing: 10 Keys to Success for Independent Natural Products Retailers (New Hope Seminar)
Speaker(s):Jay Jacobowitz
Audio Recording: Super Retailing, part 1 (mp3), Super Retailing, part 2 (mp3)

From Expo East 2004:
Point-of-Purchase Displays: How to Stimulate Sales and Build Brands (New Hope Seminar)
Speaker(s):Tim Buchholz
Audio Recording: Point-of-Purchase (mp3)

Retail Business 101 Overview (New Hope Seminar)
Speaker(s):Bill Crawford
Audio Recording: Retail Business 101: Overview (mp3)

Retail Business 101 Workshop: Personnel Basics (New Hope Seminar)
Speaker(s):Carolee Colter
Audio Recording: Retail Business 101: Personnel Basics (mp3)

Retail Business 101 Workshop: Practical Internet Strategies for Building Your Retail Business (New Hope Seminar)
Speaker(s):Eric Shanfelt
Presentations and Ancillary Materials: Shanfelt Presentation (ppt)
Audio Recording: Retail Business 101: Internet Strategies (mp3)

Staff Training: Proven Principles of Growth and Development (New Hope Seminar)
Speaker(s):Mark Mulcahy, Allen Seidner
Audio Recording: Staff Training (mp3)
Movie: Staff Training Movie (mov)